Shortened customer help calls by 50%-75% and increased NPS from 3 to 7 for help on mobile.
ADOBE SPARK CONCEPT APP
Hackathon to reimagine our products in two weeks.
Created a version of Spark Video directly targeted at social media marketing.
How to combine two cloud mapping products after Airware bought a competitor?
Map UI for customers in two very different target industries.
INTUIT CONCEPT VIDEOS
How to show product stories across a large organization?
I created product concept videos, including UI, motion, filming, and editing.
How could I improve Intuit's new-grad designer training?
New-grad designers created two concepts for a non-profit.
How can I have an easy way to keep track of daylight hours for outdoor adventures?
EYE-BASED APP AUTHENTICATION
How to authenticate into a screen device while wearing Google's smart contact lens?
FLIGHT SHARE PRO
How can I improve the logistics of co-owning an airplane?
I focus on design for user and business benefit. I know how to work with business leaders to drive results through design.
My experience includes design research, prototyping, demand testing, interaction design, visual design, shipping with engineers, and leading collaboration work.
Outside of work I'm a passionate adventure athlete focused on competitive kiteboarding, mountain biking, and glider (sailplane) flying.
Sr. Product Designer
April 2016 - June 2017
Second designer at a16z and KPCB funded commercial drone startup. Led design of iPad app for controlling drone surveying. Designed main features of cloud app. Research, IA, UX, prototypes, and final visuals.
August 2013 - April 2016
Designed main features of TurboTax mobile iPhone, iPad, Android. Prototyping and field research for Innovation and Advanced Technology team.
Associate Interaction Designer
March 2013 - July 2013
Contributed to client work on Avoca, a classroom learning management tool.
November 2014 - April 2015
Co-founded a crowd funded mobile savings program. Piloted in a low-income Indian community. Field research, web design.
U. of Missouri - Columbia
Journalism & Finance Dual Major, Econ Minor May 2012
I created web products for the news industry.
June 2012 - August 2012
Facilitated rural South Africans through purpose-built IDEO.org curriculum to launch a social business.
Predictive/Mass Job Creation for UAV Inspection According to Monitored Sensor Events
App. No. 62/440,224 Filed 12/29/2016
A system to help insurance inspectors respond to severe weather events likely to damage large amounts of buildings.